SHIPPING & DELIVERY POLICY
Ecstatic Bags ships to all parts of India. We ship 6 days of the week. We do not process orders on Sundays and on National Holidays.
Deliveries are free of charge to any address in India via courier.
We do not currently offer international shipping options. We will however commence processing of International orders very soon.
Our Standard Shipping time is 7-10 working days.
Ecstatic bags is not liable for any delay in delivery by the courier company and only guarantees to hand over the consignment to the courier company within 10 working days from the date of the order and payment.
Please note we require a signature for any goods delivered and a copy of the buyer’s ID proof, at which point responsibility of your purchased goods passes to you. If you have specified a third-party recipient for delivery purposes (for ex. a gift) then evidence of a signature and a copy of the ID proof of the recipient is evidence of delivery and fulfillment by us of our obligation, and transfer of responsibility in the same way.
Please note that for orders , once placed with confirmed payment, our courier partners will make efforts to deliver your product at the earliest. But if you are unable to receive the same at your given address, even after several attempts, the product would be returned to our warehouse and we will be unable to accept any request for reimbursement . Please make sure, you add your available phone/mobile number in the shipping address while you place an order, this will speed up the delivery process.
In the event of us being unable to deliver the confirmed order(s), the amount paid by you will be reversed back into your account.
Prevailing cummulative GST rate applicable is 18%(9% CGST + 9% SGST) which will be added to the final amount.
For any query on Shipping and Delivery, you can contact customer service at firstname.lastname@example.org